nice hotel friendly staff and good for breakfast and various menu, room also good and strategic location for business and for family, first time here quite nice and would... read more be back next trip.easy to find food in front of hotel.

  nice hotel friendly staff and good for breakfast and various menu, room also good and strategic location for business and for family, first time here quite nice and would... read more be back next trip.easy to find food in front of hotel. More

  I Like the place, strategic, lots of local cuisine near by, the staff are excellent, and their manager is the best. Breakfast foods are variable, with vegan choices as well.... read more The taste is unquestionable. The room service are doing their best also. It cozy place, would be perfect for family gathering. This hotel provide nice pool too.

  i hope banana inn hotel in the future more success the hospitality. the kind person, the place strategy, the food delicious, the pool cool, scenery the good in the morning... read more enjoy coffee hehe, any many more More

  Good service and family friendly , clean and tidy room
Clean environment , good facilities , strategic location for holiday and culinary , helpfull staff, good taste for food . good for family vacation

  Food is excellent. Great service. Location is strategies, near from Bandung's town even to Lembang. Room and public facilities overall clean. Hotel have swimming pool, spa, gym. Environment is good... read more and safety. More

  Very run-down hotel. Looks like it has not seen proper maintenance in 10 years.
Sheets are greyish, rooms could be a lot cleaner than they are now. Mattresses are not... read more very comfortable.
Staff is nice enough but cannot compensate for the poor impression the place leaves with its guests.
For the rates they charge, there are other better options in Bandung.
Tripadvisor rating looked very promising but seems to be based on questionable positive reviews.
Do not stay here if you have a choice.

  Horrible service, old hotel, stay away!!
We booked the hotel and personally called the hotel to assure our booking, 2 queen beds non smoking. We were travelling with children,... read more we had to be sure of our rooms. When we reached , an icy receptionist gave us keys. We went to our rooms, found out it had a smoky smell. To our dismay we found out from the bell boy that it was smoking rooms. Yes despite seeing we were with children, she quietly gave us smoking rooms, without informing us, hoping we would find out. We went back to the receptionist and protested. She finally offered us non smoking but non queen rooms. We explained that we have children, it's possible to sleep in single beds. They didn't budge. We insisted. The receptionist got up and made a call. After her "secret"negotiations, she announced she could only give one room upgrade. We said we didn't want an upgrade. We just wanted the rooms we had booked online and paid for and confirmed by telephone before our arrival. She just said that's all she could do, as though she was doing us a favour and made us fell as though we are staying for free. We didn't have a good sleep that night. Other downside was the parking wasn't free and there were no children playground. I would in future avoid all hotels from the Kagum group.

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  Never thought I would write a negative review about the Banana Inn, where I have enjoyed many previous stays. Yes, the past two years have been difficult for ... read more hotels etc. and no doubt have meant some cost-cutting. But this should not mean using less-than-clean single sheets on a double bed, with no top sheet, just a thin blanket which may or may not have been washed after each guest. The Banana Inn now also seems to be seriously understaffed. The management have no doubt saved money but the result is a hotel that is beginning to look run-down. I don't enjoy writing a review like this, but I miss the superior Banana Inn of previous years. More